Store Policy
Customer Care
Our goal is to ensure a smooth and satisfying experience from purchase to delivery. Our Customer Care team is available to assist you with product information, order updates, delivery coordination, exchanges, and service support.
You may contact us through the following channels:
Call / WhatsApp: +91 95392 03330
Email: info@radconcept.com
We aim to respond to all queries within 24–48 business hours.
Privacy & Safety
RAD Concept respects your privacy and is committed to protecting your personal information. Any details shared with us, including name, contact information, delivery address, and payment details are used solely for order processing, customer support, and service communication.
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Your information is never sold, rented, or shared with third parties for marketing purposes.
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Secure payment gateways are used to ensure safe transactions.
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Customer data is handled with strict confidentiality and industry-standard security practices.
By using our website, you agree to the collection and use of information strictly for operational purposes.
Wholesale Inquiries
RAD Concept welcomes collaborations with architects, interior designers, retailers, and business partners interested in bulk purchases or wholesale partnerships.
For wholesale pricing, project collaborations, or business inquiries, please contact us at:
Email: info@radconcept.in
WhatsApp: +91 95392 03330
Our team will connect with you to understand requirements and provide customized solutions.
Payment Methods
We offer secure and convenient payment options for all purchases:
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UPI Payments
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Credit Cards & Debit Cards
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Net Banking
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Wallet Payments (where supported)
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Bank Transfer (for select or bulk orders)