Question 1

What is RAD Concept?

Accepted Answer

RAD Concept is a curated furniture and living studio offering thoughtfully designed furniture, décor, and lifestyle pieces that combine functionality, comfort, and modern aesthetics.

Question 2

What makes RAD Concept different?

Accepted Answer

We focus on curated living rather than mass retail. Every product is carefully selected based on design quality, usability, durability, and timeless appeal.

Question 3

Where is RAD Concept located?

Accepted Answer

You can visit our studios at:
Vytilla, Kochi
Palarivattom, Kochi
Manjeri, Malappuram
Nilambur, Malappuram

Question 4

What products do you offer?

Accepted Answer

We offer furniture, home décor, living accessories, and lifestyle products designed to enhance modern homes.

Question 5

Do you offer customized furniture?

Accepted Answer

Yes. Selected furniture pieces can be customized based on size, material, finish, and design requirements.

Question 6

How long does delivery take?

Accepted Answer

Delivery timelines vary depending on product availability and customization requirements. Our team will inform the estimated delivery time during order confirmation.

Question 7

Can I see materials or finishes before ordering?

Accepted Answer

Yes. Material samples and finish options are available at our studios for review before confirmation.

Question 8

Are your products suitable for Indian homes?

Accepted Answer

Yes. Our products are selected considering India’s climate, usability, and long-term durability.

Question 9

Do you provide home delivery?

Accepted Answer

Yes, we offer free home delivery across Kerala.

Question 10

Do you deliver outside Kerala?

Accepted Answer

For deliveries outside Kerala, please contact our Customer Care team via WhatsApp at +91 95392 03330 to place your order and confirm delivery charges.

Question 11

How long does delivery take?

Accepted Answer

Delivery timelines vary depending on product availability and customization requirements. Our team will inform the estimated delivery time during order confirmation.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfer, UPI payments, and other approved digital payment methods. Details will be shared during order confirmation.

Question 13

Is advance payment required?

Accepted Answer

Yes, an advance payment is required to confirm orders, especially for customized products.

Question 14

Do your products come with warranty?

Accepted Answer

Yes. Warranty varies by product category and materials used. Warranty details will be shared at the time of purchase.

Question 15

Do you provide after-sales support?

Accepted Answer

Yes. Our team provides support for product assistance, service guidance, and customer queries after delivery.

Question 16

Can I return or exchange products?

Accepted Answer

Returns or exchanges depend on product type and condition. Customized items are generally non-returnable. Please contact customer care for assistance.

Question 17

What if a product arrives damaged?

Accepted Answer

If you receive a damaged product, inform us within 24 hours of delivery with photos, and our team will resolve it promptly.

Question 18

Can RAD Concept help me choose furniture for my home?

Accepted Answer

Yes. Our team can assist you in selecting furniture and décor that suit your space, lifestyle, and design preferences.

Question 19

Do you provide complete interior solutions?

Accepted Answer

Yes. RAD Concept is supported by RAD - Ramees Ali Architecture + Design, offering integrated architecture and interior design services.

Now delivering to Kerala. Expanding to pan-India very soon.

FAQ

Frequently asked questions

What is RAD Concept?

What makes RAD Concept different?

Where is RAD Concept located?

What products do you offer?

Do you offer customized furniture?

How long does delivery take?

Can I see materials or finishes before ordering?

Are your products suitable for Indian homes?

Do you provide home delivery?

Do you deliver outside Kerala?

How long does delivery take?

What payment methods do you accept?

Is advance payment required?

Do your products come with warranty?

Do you provide after-sales support?

Can I return or exchange products?

What if a product arrives damaged?

Can RAD Concept help me choose furniture for my home?

Do you provide complete interior solutions?

Sign Up to Our Newsletter

Shop

Customer Service

About