Now delivering to Kerala. Expanding to pan-India very soon.
FAQ
Frequently asked questions
General
RAD Concept is a curated furniture and living studio offering thoughtfully designed furniture, décor, and lifestyle pieces that combine functionality, comfort, and modern aesthetics.
We focus on curated living rather than mass retail. Every product is carefully selected based on design quality, usability, durability, and timeless appeal.
You can visit our studios at:
• Vytilla, Kochi
• Palarivattom, Kochi
• Manjeri, Malappuram
• Nilambur, Malappuram
We offer furniture, home décor, living accessories, and lifestyle products designed to enhance modern homes.
Yes. Selected furniture pieces can be customized based on size, material, finish, and design requirements.
Delivery timelines vary depending on product availability and customization requirements. Our team will inform the estimated delivery time during order confirmation.
Yes. Material samples and finish options are available at our studios for review before confirmation.
Yes. Our products are selected considering India’s climate, usability, and long-term durability.
Yes, we offer free home delivery across Kerala.
For deliveries outside Kerala, please contact our Customer Care team via WhatsApp at +91 95392 03330 to place your order and confirm delivery charges.
Delivery timelines vary depending on product availability and customization requirements. Our team will inform the estimated delivery time during order confirmation.
We accept bank transfer, UPI payments, and other approved digital payment methods. Details will be shared during order confirmation.
Yes, an advance payment is required to confirm orders, especially for customized products.
Yes. Warranty varies by product category and materials used. Warranty details will be shared at the time of purchase.
Yes. Our team provides support for product assistance, service guidance, and customer queries after delivery.
Returns or exchanges depend on product type and condition. Customized items are generally non-returnable. Please contact customer care for assistance.
If you receive a damaged product, inform us within 24 hours of delivery with photos, and our team will resolve it promptly.
Yes. Our team can assist you in selecting furniture and décor that suit your space, lifestyle, and design preferences.
Yes. RAD Concept is supported by RAD - Ramees Ali Architecture + Design, offering integrated architecture and interior design services.